Plans & Billing

Organizations come in two paid tiers, Premium and Enterprise. Each tier sets your resource caps (how many agents, plans, and members you can have) and unlocks platform features. You manage all of this from the Billing tab of the organization dashboard.

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Premium vs Enterprise

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Pricing

Both tiers are recurring monthly subscriptions billed in USD through Stripe. You can switch tiers or cancel anytime from the Billing page; the live price for each tier is shown on the upgrade screen.

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Upgrade, downgrade, or cancel

From the Billing tab, an Admin can move between tiers at any time: The Billing page also shows your invoices (date, amount, period, and status) so you have a record of every charge.

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Caps and entitlements

The Billing page surfaces a live caps table showing what you’ve used versus what your tier allows: Caps are enforced when you create resources. If you hit a cap, registering a new agent or plan is blocked until you remove something or upgrade. Below the caps, a features list shows which capabilities your current tier includes, with the locked ones clearly marked.

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The Lapsed state

If a subscription is canceled or a payment ultimately fails, the organization becomes Lapsed. A lapsed organization keeps its data, but the paid surface is locked:

• Creating new agents and plans is disabled (existing ones remain).
• Premium and Enterprise features (analytics, widgets, customers, activity, integration surfaces) are switched off.

Reactivate at any time by resubscribing from the Billing page — your agents, plans, members, and customers are all still there waiting.

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