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Organizations come in two paid tiers, Premium and Enterprise. Each tier sets your resource caps (how many agents, plans, and members you can have) and unlocks platform features. You manage all of this from the Billing tab of the organization dashboard.

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Premium vs Enterprise

Premium

For teams shipping their first Nevermined-powered product.
  • Up to 100 agents
  • Up to 50 plans
  • Up to 5 team members
  • Member invitations
  • Analytics dashboards
  • Embeddable widgets
  • Activity feed
  • Webhooks
  • AI instructions + llms.txt

Enterprise

For organizations operating at scale across many products and teams.
  • Everything in Premium
  • Customer management (CRM)
  • Realtime activity stream (WebSocket)
  • Unlimited agents
  • Unlimited plans
  • Unlimited team members
Customer management and the Realtime activity stream are the two Enterprise-exclusive features — they’re the main reasons to move from Premium to Enterprise.

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Pricing

Both tiers are recurring monthly subscriptions billed in USD through Stripe. You can switch tiers or cancel anytime from the Billing page; the live price for each tier is shown on the upgrade screen.
A subscription applies to one environment only. Upgrading your sandbox workspace does not upgrade live, and vice versa — sandbox uses Stripe test-mode pricing while live uses real charges. Trial a tier on sandbox, then subscribe separately on live when you’re ready.

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Upgrade, downgrade, or cancel

From the Billing tab, an Admin can move between tiers at any time:
ChangeWhat happens
Personal → Premium / EnterpriseCreate the organization through Stripe Checkout.
Premium → EnterpriseAn in-place, prorated upgrade — no re-checkout. Higher caps and the Enterprise features take effect immediately.
Enterprise → PremiumA confirmed, in-place downgrade. Make sure your usage fits the Premium caps first.
CancelYour access continues until the end of the current billing period, then the organization lapses.
The Billing page also shows your invoices (date, amount, period, and status) so you have a record of every charge.

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Caps and entitlements

The Billing page surfaces a live caps table showing what you’ve used versus what your tier allows:
ResourcePersonalPremiumEnterprise
Agents20100Unlimited
Plans1050Unlimited
Team members—5Unlimited
Caps are enforced when you create resources. If you hit a cap, registering a new agent or plan is blocked until you remove something or upgrade. Below the caps, a features list shows which capabilities your current tier includes, with the locked ones clearly marked.

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The Lapsed state

If a subscription is canceled or a payment ultimately fails, the organization becomes Lapsed. A lapsed organization keeps its data, but the paid surface is locked:
  • Creating new agents and plans is disabled (existing ones remain).
  • Premium and Enterprise features (analytics, widgets, customers, activity, integration surfaces) are switched off.
Reactivate at any time by resubscribing from the Billing page — your agents, plans, members, and customers are all still there waiting.

Workspaces & Members

Seats and roles within your tier.

Customers

The Enterprise-only customer CRM.